SwiftReach.Swift911.Core.Reports.Hotline.HotlineRecord Object Reference
Call Detail record for a call into the hot-line.
Field Type Description BeginStamp System.String Date and Time that the phone call started. EndStamp System.String Date and Time that the phone call ended. OutBeginStamp System.String Date and Time of when the hot-line attempted to bridge the caller to another number via the DIAL option. SecondsToAnswer System.Int32 Number of seconds it took the called-party to answer when a call was bridged via the DIAL option. Minutes System.Double Number of billable minutess for the phone call. Seconds System.Int32 Total number of billable seconds for the phone call. CallResult SwiftReach.Swift911.Core.Reports.Hotline.Hotline_CallResult Result of the phone call. Digits System.String Any digits that the calling-party may have pressed on the phone. CallerID System.String 10-digit caller-id of the person who called the hot-line HotlineNumber System.String 10-digit hot-line number that the person called. DialedNumber System.String 10-digit number that was dialed if the DIAL command was used as hot-line menu option. CallerType System.Int32 OLI value (Originating Line Information) indicates things like POTS, Wireless, or Payphone etc. CallerTypeDescription System.String The description of what the callertype value means. CallerCity System.String The approximated city that the caller called from. CallerState System.String The approximated state that the caller called from. CallerZip System.String The approximated zip code that the caller called from. CallerCounty System.String The approximated county that the caller called from. CallerName System.String Name of the caller (Customer must subscribe to this service thru SNI) CallerAddress1 System.String Street address of the caller (Customer must subscribe to this service thru SNI) CallerAddress2 System.String Street address of the caller (Customer must subscribe to this service thru SNI) CauseCode System.Int32 CauseCode for the termination of the phone call made using the DIAL option of a hot-line menu. TerminationDescription System.String Description of the CauseCode value. MenuCode System.Int32 numerical code that identifies the menu assigned to this hot-line at the time of the call MenuName System.String Name of the menu assigned to this hot-line at the time of the call CallRecorded System.Boolean true if the phone call was recorded. Latitude System.Double approximate latitude of the caller (location of the npa-nxx centroid) Longitude System.Double approximate longitude of the caller (location of the npa-nxx centroid) UserInput System.String user input from custom voice messages in XML format Language System.String the language of the voice message EntityGuid System.Guid EntityGuid (if known) of the caller HasFeedback System.Boolean True if voice feedback exists if this was from a VoiceFeedback voice message PinValidated System.Boolean True if the caller validated a pincode CompletePlayback System.Boolean True if the voice message played entirely Replays System.Int32 The number of times the voice message was repeated ResponseResult System.Int32 Contains the response digit if the voice message required a response JobCode System.Int32 The unique numerical code identifying the job this hotline was associated with at the time of the call